Ratings
Top Bathroom Fixture Brands: Customer Reviews & Ratings
Picking out bathroom fixtures? It actually matters—a lot. You want stuff that looks sharp and works well, right? Here’s a quick run-down of what people are saying—plus average ratings—for the big bathroom fixture brands. Might just save you some headaches in your next remodel.
Kohler – USA
Average Rating: ★★★★☆ (4.0/5)
Kohler gets a lot of shout-outs for having really nice designs and a solid, sturdy feel. People mention their customer service is actually helpful, and most of the stuff lasts ages. Still, you’ll see the occasional complaint—like a tub with a random defect or a faucet acting up. So, you know, it’s not always perfect, but most folks are pretty happy.
Pros: Elegant design, strong build, good customer service.
Cons: Some products show up with defects.
Sources: Consumer Affairs, Home Depot
Grohe – Germany
Average Rating: ★★★★½ (4.5/5)
Grohe gets tons of love for slick, European style and a seriously durable feel. Folks say their fixtures keep working for years—sometimes over a decade—without drama. Minor downside: the eco-friendly settings can make water pressure drop a bit. Overall, though? Mostly good vibes.
Pros: Sleek design, sturdy construction, reliable for the long haul.
Cons: Eco modes mean weaker water pressure.
Sources: Home Depot, QualityBath
Hansgrohe – Germany
Average Rating: ★★★★½ (4.5/5)
Hansgrohe’s pretty popular for its good-looking products and the smooth, quality feel when you use them. People like how everything just works—no fuss. Occasionally, someone complains about the cartridges not lasting as long as they’d hoped, but it’s not a huge thing. The style and build seem to make up for it.
Pros: Beautiful look, smooth operation, solid quality.
Cons: Sometimes cartridges wear out early.
Sources: Home Depot,
Moen – USA
Average Rating: ★★★☆☆ (3.0/5)
Moen faucets win points for style and are super easy to install—no headaches there. Most people like the look and the daily performance, but there’s a fair amount of griping about plastic parts. Durability seems to depend on the model, especially with those plastic bits, so while they’re decent, don’t expect them to last forever.
Pros: Stylish, a breeze to install.
Cons: Lots of plastic, not always the toughest.
Sources: Home Depot, PissedConsumer
TOTO – Japan
Average Rating: ★★★★☆ (4.0/5)
TOTO’s got a rep for super toilets—everyone talks about the powerful flush and that sleek, futuristic design. Kind of like the Tesla of toilets, honestly. But, yep, there’s some grumbling about customer service, and a few people say the durability isn’t always there. So while TOTO leads the pack for innovation and looks, just know that support and longevity might be a gamble.
Pros: High quality, strong flush, modern design.
Cons: Customer service is hit or miss, some durability complaints.xxx
Sources: Houzz, Better Business Bureau
Delta Faucet – USA
Average Rating: ★★★½☆ (3.5/5)
Delta faucets have quite a name for solid quality and dependable performance. Folks generally find installation a breeze, which is a nice touch if you’re not a fan of wrestling with pipes. The SpotShield finish? Super handy—keeps fingerprints and smudges at bay, so you’re not constantly wiping down the faucet like some neat freak. Still, not everyone’s thrilled about everything. There are a few complaints floating around about customer service being a pain to deal with, and some people aren’t convinced these faucets go the distance in terms of long-term durability. All in all, though, they’re a popular pick for a reason.
Pros: Quality performance, easy installation, SpotShield finish.
Cons: Customer service concerns, product longevity issues.
Sources: Home Depot, PissedConsumer
American Standard – USA
Average Rating: ★★½☆☆ (2.5/5)
American Standard offers a wide selection of bathroom fixtures, and honestly, reviews are all over the place. Some customers seem pretty happy with the overall design and how well things work—maybe even bragging to their friends about it. On the flip side, though, others have run into problems with the quality of the products or felt completely ignored by customer service when they reached out for help. So, the experience really seems to depend on your luck and maybe how much patience you’ve got.
Pros: Wide range of products, functional design.
Cons: Product quality issues, customer service responsiveness.
Sources: Home Depot, PissedConsumer
Roca – Spain
Average Rating: ★★★★☆ (4.0/5)
Roca products are generally well-regarded for being affordable and delivering decent performance. A lot of customers point out the brand’s reliability and say you really get your money’s worth. Still, it’s worth mentioning that a few people have noticed certain models with design features that might deserve a closer look before you buy. All in all, though, for the price and what you get, most folks seem satisfied with Roca’s balance of cost and quality.
Pros: Affordable, reliable, good operation.
Cons: Design aspects may require careful consideration.
Sources: MouthShut, MoneySavingExpert
FontanaShowers
Average Rating: ★★★★☆ (4.6/5)
Most customers seem pretty satisfied with FontanaShowers products; a lot of them mention the stylish, innovative designs and the overall solid quality. But, you know, there have been more than a few comments about the customer service not exactly being lightning-fast—some folks say they had to wait a while for any real response. So, while the products themselves get a thumbs up, the support side might leave you hanging. If you’re the impatient type, maybe brace yourself for a bit of a wait.
Pros: Innovative designs, quality products, upscale designs.
Cons: Customer service responsiveness.
Source: Sitejabber
- ReviewMeta: Analysis of 11 reviews across many products indicates a positive trend in customer satisfaction. Source
Overall Customer Satisfaction for FontanaShowers
Pros
- Their innovative designs provide an upscale look and a unique modern touch.
- Their use of high-quality materials ensures long-lasting durability for heavy commercial use.
- Their product boasts advanced features such as Touchless Technology Operation (ToF).
- The product has received positive feedback regarding its quality, performance, and value.
- The products come with a robust warranty.
Cons
- Customer service responsiveness can be inconsistent.
- Some products may have installation complexities that are not suitable for DIY.
- Slower shipping due to back orders on customizable designs.
Sloan
Average Rating: ★★★★☆ (4.0/5)
Sloan gets a lot of credit for making fixtures that are basically built to last—seriously, you’ll probably get bored before these things break. Folks seem to really like the touchless features (probably because, let’s be real, nobody’s dying to touch stuff in public bathrooms), plus the water-saving design is pretty slick. Of course, there are a few grumbles about the price being on the higher side, but you know how it goes—quality usually costs a bit more. Overall, people seem to think it’s worth the investment if you want something that won’t let you down.
Pros: Durable, reliable, touchless technology.
Cons: Higher price point.
Source: Home Depot
BathSelect
Average Rating: ★★★★☆ (4.3/5)
BathSelect usually gets a thumbs-up from customers for its stylish and practical fixtures—it’s not just about looks; folks find them genuinely useful. The installation? People say it’s a breeze, which is honestly a relief for anyone dreading another home improvement headache. Customer service seems to actually care and respond fast, which you don’t see every day in this industry. That said, shipping isn’t always smooth sailing. Some buyers have run into delays, which can be a pain if you’re on a tight schedule. Still, most seem happy with the overall experience and end up recommending BathSelect to others.xxx
Pros: Stylish design, easy installation, responsive customer service.
Cons: Delayed shipping times.
Source: Sitejabber
Chicago Faucets
Average Rating: ★★★★☆ (4.0/5)
Chicago Faucets has a solid reputation for tough, long-lasting fixtures that stand up to a lot of use—think schools, hospitals, or any busy commercial spot. Folks really seem to value how these products just keep chugging along, barely flinching at years of heavy-duty action. The reliability is basically their calling card, and honestly, you don’t hear about them breaking down much. That said, not everyone’s a fan of the design. The whole industrial vibe? Yeah, it’s not gonna blend into a cozy, modern home bathroom very gracefully. Some people say the look is a bit too utilitarian, maybe even a little harsh for certain tastes. But if you care more about performance than pretty, they’ll absolutely get the job done.
Pros: High-quality, durable, reliable.
Cons: Industrial design may not suit all aesthetics.
When you’re picking out top bathroom fixtures in the US, a handful of brands really steal the spotlight for quality and innovation. Moen’s a huge favorite folks rave about how tough these things are, and the lifetime warranty doesn’t hurt either. Delta’s another big name, part of Masco, and they hit that sweet spot between affordable pricing, good looks, and something that actually lasts. Kohler’s got that blend of style and brains think elegant, a little high-end, but not out of reach, whether you go for modern or classic styles. Pfister’s kind of the go-to for people who want value without settling for something flimsy. Lots of choices, reliable, and doesn’t wreck your wallet. American Standard is basically a household staple especially when it comes to toilets and fixtures that just work and keep working. Toto’s also a top pick if you’re into techy, water-saving toilets (and, honestly, who isn’t a little curious about all those features?). If you’re eyeing luxury, Brizo and Grohe are worth a look sleek designs, real high-end vibes. Out there on Reddit and Houzz, Moen and Delta get a ton of love for their customer service. But watch out for off-brands like Glacier Bay or Valley Forge; reviews and experts tend to steer clear of those. So, at the end of the day, Moen, Delta, Kohler, and American Standard are the names you’ll hear again and again—trusted, proven, and honestly, you can’t go too wrong with any of them.
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